​Year-End Update, From the Desk of Ann Coffey

As we enter a new year, I want to express gratitude toward UCP Oregon’s Direct Support Professionals and Personal Support Workers for their ongoing commitment to support our customers. (Job titles vary by department and role, but all of these employees work directly with our customers.)

What does this support look like?

Employees show up. They show up during inclement weather. They show up when their coworkers and/or customers are sick with RSV, COVID-19, flu, and seasonal colds. They show up by taking on additional work when there are vacant positions, often experiencing unexpected and significant overtime. They show up so their coworkers can have scheduled time off.

They show up to support customers during holidays, ensuring that customers can celebrate the events that matter to them.

And, perhaps most importantly, they show up to advocate, to ask for investments and commitments to the customers they serve. They show up expecting the best from UCP, with focus on a person-centered approach.

A sincere THANK YOU to all employees who provide direct supports. UCP Oregon couldn’t do the work we do without you—the foundation you create is strong and lasting. Our customers are forever grateful and are living higher quality lives because YOU SHOW UP!

Let’s ring in the new year with our heads held high!