Hello, UCP Community.
We have some sad news. UCP Oregon’s fabulous Office Manager, Mackenzie Snell, is moving on after an incredible 16 years at UCP. Many of you know Mackenzie. You’ve likely spoken to her on the phone, or met her in person. Mackenzie has always ensured that everyone at UCP feels valued and welcomed. Behind the scenes, Mackenzie has been the rock that many folks at UCP relied on. She coordinated UCP’s technology, interfacing with our IT consultants, and updating and distributing equipment. She handled a number of of important administrative tasks. She supervised UCP’s petty cash, ordered supplies, and so much more. As Suzannah Newman, HR Director says, “Over the years, so many employees have reached out to sing Mackenzie’s praises. She is one of the first faces that employees, customers and the general public see when they walk in the door, and her commitment to excellent customer services shines through. Mackenzie also helps to keep agency operations running smoothly and efficiently. Mackenzie frequently saves the day! My team will not be the same without her.” We'll miss Mackenzie dearly, but we're also super excited for her next adventure. Mackenzie has shared that she will be working as an Office Manager at a small law firm near her home. Mackenzie says, “I will miss everyone at UCP! I’m so grateful I got to experience the close relationships I have made over the years with my amazing co-workers and our wonderful customers. I will always support UCP’s mission and cherish my time with you all.” Thank you, Mackenzie, for everything you've done. You've made a huge impact, and we'll never forget it. PS: Want to send your best wishes to Mackenzie? You can email her below. Congratulations to Amy Gorrell!
Amy was recently promoted to a new position at UCP Oregon, that of “Direct Support and Quality Assurance Manager.” Amy Gorrell has been with UCP since 2015, serving most recently as an Assistant Team Leader in UCP’s Supported Living Department, which is known as “UCP Foundations.” Before that, Amy served as a Support Specialist, and also worked one-on-one as a Personal Assistant. In her new position, Amy will be supervising UCP’s team of Substitute Support Professionals. Amy will also provide documentation support and training for UCP’s Supported Living Team. Amy will also coordinate UCP’s emergency pager system. About her new job, Amy says, “I’m very excited to work with our amazing team of Substitute Support Specialists. I’ve loved working with the Foundations Team these past 9 years, and I’m so happy I get the opportunity to contribute to the team in this new capacity.” Amy started in her new job on June 23rd. Make sure to congratulate Amy the next time you see her! Congratulations to Kelly Castagnola!
Many of you know Kelly. Kelly has worked for UCP Oregon for almost 23 years, most recently as UCP’s “Training and Supports Manager.” In that position, she supervised UCP’s employee training program and UCP’s pool of Substitute Support Specialists. But we’re pleased to report that Kelly recently accepted a new position at UCP—that of “Employee Engagement and Organizational Development Coordinator.” In her new position, Kelly will be able to focus 100% on employee learning, as well as employee development, retention and engagement activities. Woo hoo! Kelly says, “I’m looking forward to making a positive impact on all UCP teams by enhancing our onboarding and ongoing learning opportunities, as well as enriching the overall employee experience and improving retention.” PS: For those of you who are wondering, today we began to recruit internally for a "Direct Support and Quality Assurance Manager"--a new position that includes many of Kelly's old duties. We’d like to share some great “behind-the-scenes” news.
UCP applied for—and received—funds via the federal government’s Employee Retention Credit (ERC). After we received the funds, we asked all of our departments to create a “wish list” of wants and needs. Below are some of the items from those wishlists that we’ll be funding in the coming months:
We’d like to thank Esther Large (UCP’s Finance Director) and John Hancock (a long-term member of UCP’s Board of Directors), for their work related to the ERC funds! We’d also like to thank the entire UCP Board of Directors for their ongoing commitment to supporting UCP’s workforce and our delivery of quality services. April is Autism Acceptance Month. In honor of this month, UCP Oregon would like to share a piece written by Andrew Haynes. Andrew is the Brokerage Administrative Assistant for UCP Connections, and is a person with Asperger’s. Andrew would like to thank Silas Bird (Operations Coordinator for UCP Connections) for assistance in creating this piece. By Andrew Haynes, Brokerage Administrative Assistant, with assistance from Silas Bird, Operations Coordinator Autism Acceptance Month is a time to celebrate and embrace the unique qualities of individuals on the autism spectrum. It's no longer enough to simply raise awareness about autism; we must shift our focus towards acceptance and inclusion. We must advocate for policies that prioritize inclusion, education, employment opportunities, healthcare access, and social support for autistic individuals. Autism Speaks The article "Autism Speaks doesn’t speak for Autism" by Isabelle Ouyang provides a compelling argument against the popular organization Autism Speaks. The author argues that Autism Speaks perpetuates harmful stereotypes and stigmatizes individuals with autism rather than helping them. Ouyang points out that Autism Speaks' advertising campaigns often portray autism as a tragedy, which can lead to negative attitudes towards those with the condition. Additionally, the organization's focus on finding a cure for autism implies that people with autism need to be fixed or cured rather than accepted and supported. The author also critiques the lack of representation of autistic individuals in leadership positions within the organization, which can lead to a disconnect between those making decisions and those directly affected by them. Many individuals with autism have spoken out against Autism Speaks, stating that they do not accurately represent their experiences or perspectives. The Puzzle Piece Symbol The puzzle piece has been a symbol of autism awareness for decades, but it is time to retire this outdated symbol. The puzzle piece implies that individuals with autism are incomplete or missing something, which is not only inaccurate but also offensive. Autism is not a puzzle to be solved or fixed; it is a neurological difference that should be accepted and celebrated. Furthermore, the puzzle piece does not accurately represent the diversity within the autistic community. Autism is a spectrum disorder, meaning that individuals with autism have varying abilities and challenges. Using one symbol to represent such a diverse group of people oversimplifies their experiences and perpetuates stereotypes. Instead of using the puzzle piece, we should listen to and amplify the voices of autistic individuals themselves. They can tell us what symbols or language they prefer and what truly represents them as unique individuals. It's time to move away from outdated symbols like the puzzle piece and towards more inclusive representations of autism. It is crucial for organizations working with marginalized communities to prioritize listening to and uplifting their voices rather than speaking for them without their input or consent. As you may know, April is Autism Acceptance Month. Two employees of UCP Connections, Stephanie (Lead Personal Agent) and Glenna (Advocacy & Outreach Coordinator), compiled several great resources and quotes. Quotes “Acceptance is an action. This means that autism acceptance is an active process that requires both a shift in thinking and in action.” – Autistic Self Advocacy Network “Autism awareness isn’t really necessary anymore. Sometimes neurotypical advocacy efforts end up being viewed by the Autistic community as parents looking to wear a badge for knowing someone with autism. Most people already know Autism exists. Autism Acceptance…now that’s something to advocate for. That’s what #RedInstead represents.” –learnfromautistics.com Resources:
We are excited to share UCP Oregon’s newest Annual Report, which covers the 2020-2021 fiscal year.
The theme of this report is “Change.” As our Executive Director, Ann Coffey, states in the report, “There has been so much change... But, through it all, the UCP community stood strong and resilient. We stood together. We sought new ways to complete our work. We found new ways to connect. We discovered new ways to find balance and purpose.” A gigantic thank you to everyone who contributed, as a writer, photographer, and/or editor! John Goff is the Community Services Director, and oversees UCP Oregon's Supported Living Department (also known as UCP Foundations) and Children's Services Department (also known as UCP Building Blocks). YEAR-END UPDATE, FROM THE DESK OF JOHN GOFF, COMMUNITY SERVICES DIRECTOR
Hello, UCP Family! It is always an honor to share the successes and stories of the Community Services (CS) Department, but not without first recognizing the collective energy of all UCP customers, employees, Board members, and partners. When I think of the past year, I am reminded of the familiar phrase that it truly “Takes a Village,” and I must say that I am grateful to have been a part of this one for close to 10 years! So, what of the year 2022? I wish I had space to list every situation and scenario navigated, but I can say with certainty and admiration that everyone in the department showed up in a very big way to support one another. In no order of priority, the CS Department:
I am very proud of all the accomplishments and work from the Community Services Department, and I look forward to another great year in 2023 filled with opportunity, continued advocacy, and growth. We are pleased to announce that Nicole Vivanco has been promoted to the position of Employment Services Director, which oversees UCP's Supported Employment Department.
Prior to this advancement, Nicole was acting as the Employment Services Manager. Nicole took on the Manager position during a very difficult time in the early months of the pandemic. Thanks to Nicole’s dedication, the Employment Solutions team is thriving, with customers working across the Portland area. Nicole participated in agency-wide strategic planning and implementation. She also fostered productive collaboration with community partners such as mental health and developmental disabilities agencies, area Brokerages, Vocational Rehabilitation, Oregon Commission for the Blind, families, advocates, Board members, etc. Nicole brings 9 years of experience in the field of supported employment. Nicole says, “I am so happy to accept this new role within our department, and I am excited to continue to support our customers, employers, and the employment professionals at UCP to find success and meet their career goals.” She adds, “I’d like to thank our community partners for their collaboration and support. Seeing a person shine—in a job that is a great match for them and their employer—is the biggest motivator for me. Supported employment is so powerful for everyone involved.” Thank you, Nicole, for everything you’ve done and continue to do. We are excited to begin this new chapter with you. Join UCP Oregon in celebrating “Direct Support Professionals” Recognition Week! We’re celebrating all week long (September 11-17, 2022).
Currently, UCP employs 93 Direct Support Professionals—also known as DSP’s. UCP’s Direct Support Professionals work one-on-one with our customers. They assist customers wherever needed—at home, on the job, and out in the community—ensuring that our customers have independent and fulfilling lives. So, the next time you see a Direct Support Professional, make sure to tell them how awesome they are! |
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