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Thoughts From Sarah

1/6/2022

 
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From the Desk of Sarah Noack, Brokerage Director, UCP Oregon

Greetings, all!

As I reflect on the past year, there were beautiful highlights and certainly many difficult lowlights.

In the spring of 2021, I could not have imagined how I would be catapulted out of my home office and into a massive undertaking—establishing a second brokerage (“UCP Mentors”) in order to take on the customers from another brokerage (“Mentor”) that was closing.
 
In some ways, taking on 600+ customers and starting a second brokerage was completely unfathomable to consider amidst a pandemic.
 
In other ways, it provided the perfect opportunity to shift focus onto something fresh and energizing.
 
I knew that I wanted to be a part of a safety net that could catch Mentor’s customers and employees. And I knew UCP had the organizational values and foundation to do right by folks.
 
What I didn’t know was how powerfully the community would come together to make that happen.
 
All of UCP’s existing (and new!) brokerage employees gave so much—their skills, gifts, and efforts—to make absolutely certain we were ready for our new customers.
 
Every single need was met with “here is what I can do.”
 
People stayed focused and positive even when we were overwhelmed. Problems were met with curiosity and tenacity.
 
And through those months, the team of former Mentor employees stepped bravely forward, responding with heart and grit and hope and determination.
 
When UCP Mentors opened on September 1, I felt like we had successfully landed the Millennium Falcon! I am so grateful for everyone, whether they served as Chewie, Yoda, Han, or members of the band that plays the funky music in the cantina.
 
Here we are four months later.
 
The dust is settling. And we see what lies ahead--more rebuilding, more growth, some healing, and lots more work.
 
But for now, I want to pause for a moment and say “three cheers” to everyone who was involved. Hooray for us all! Here is to collaboration, community, and customers! Happy New Year!
 
--Sarah Noack, Brokerage Director
Learn More About UCP's Brokerage Services

Thoughts From Ann

1/4/2022

 
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From the Desk of Ann Coffey, Executive Director, UCP Oregon
 
A few days ago, I shared a New Year’s post.
 
But, today, I have more to share.
 
Sometimes someone’s words seem to grab at my heart and my head.
 
Pat A. Fleming wrote a poem called “What Life Should Be”.

It’s beautiful and simple, and it speaks to me of UCP Oregon, of our dedication, kindness, and vision.

​It speaks to me—especially—of the hearts and hands and minds of our employees—of how they managed to bring their very best, even in the midst of a pandemic.

Below are a few excerpts.
To overcome the tragedies,
To survive the hardest times.
To face those moments filled with pain,
And still, manage to be kind.

To fight for those who can’t themselves,
To always share my light.
With those who wander in the dark,
To love with all my might.

To still stand up with courage,
Though standing on my own.
To still get up and face each day,
Even when I feel alone.

To try to understand the ones
That no one cares to know.
And make them feel some value
When the world has let them go.


 
Thank you to UCP’s employees. You truly stand up with courage, every day.

COVID-19 UPDATE: One Year Later

3/19/2021

 
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​FROM THE DESK OF ANN COFFEY, EXECUTIVE DIRECTOR


It’s March of 2021. This means that COVID-19 has been with us for a year.
 
What a year it’s been; exhausting, terrifying, and traumatic come to mind.
 
It's also been a time full of gratitude. The UCP community has come together and stood strong in our resiliency.
 
It’s been a time for growth and streamlining, as we seek new ways to complete our work; new ways to connect; new ways to find balance and purpose.
 
The COVID-19 vaccine is here, although not all of us are currently eligible or will choose to receive it. Scheduling has proven difficult. Inequity has been highlighted. Nevertheless, there is a light at the end of this tunnel … and I can finally say … the light is not coming from a train. It’s sunlight.
 
Change—good change—is on the horizon. We’re starting to envision a new future.
 
Folks are wondering when we’ll reopen the UCP Oregon office. I don’t have firm dates yet, or any concrete answers.

​But I can tell you that we’ll base our decision (s) on:
  • The needs of our customers and employees.
  • The “Official Risk Levels” of the counties that we provide services in, reside within, and maintain an office within.
  • CDC guidelines and local health authority recommendations.
  • Current COVID infection rates, and development of COVID variants.
  • Vaccination benchmarks.
  • Hospital capacity.
  • The structure and function of our departments, as well as operational guidelines and rules that may have changed during the pandemic.
  • School and childcare options.
  • The safety of the physical office (ventilation, etc.).

Whew! That’s a lot to consider. We are committed to maintaining the health and safety of UCP customers and employees, to the very best of our ability.
 
So, I suppose I am saying: hang on. Clarity is forming. Mask up. Remain socially distanced. Assist customers to gain vaccinations if they choose to. Stay healthy and safe—we’re not at the finish line yet.
 
Thank you to everyone involved in keeping UCP safe. We will look back on this and feel proud. Proud to rise to the occasion among all the variables that have made this a most complex and unique year.


Sincerely,

Ann Coffey,
Executive Director
​UCP Oregon

Confused about the COVID-19 Vaccine? We Have Answers!

1/20/2021

 
As you probably know, people with intellectual/developmental disabilities can get the COVID-19 vaccine now.

​So, too, can their families and Support Workers (PSW's and DSP's).


And the vaccine is available in Oregon now!

But you may  have some questions about the vaccine. That's why we created a new COVID-19 Vaccine info page. 

On the page, we're sharing great resources created by a coalition of Oregon partners. 

Check it out now!

JULY COVID-19 UPDATE

7/24/2020

 
COVID-19 is certainly proving to be a marathon!

UCP Oregon is committed to responding to COVID-19 in a way that keeps customers, employees, and the community safe.

At this time, there are no plans in the works to change our current strategies (keeping the office closed and limiting face-to-face supports as possible).
If needed, we will make some adjustments in specific service areas to be responsive to customer needs. But, rest assured, that these adjustments will be made cautiously and thoughtfully.

​
As always, we thank our employees. All of them are working under unprecedented conditions, especially those that are providing in-person supports. Many folks have experienced changes to their roles and duties, and are having far less social interaction with team members. They are handling these changes with grace and grit.

A shout-out to our customers as well. Many folks have their supports changed or paused. We're grateful for their flexibility and resilience.

We'll get through this, together. One day and one step at a time.

COVID-19: AN UPDATE

5/18/2020

 
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FROM THE DESK OF ANN COFFEY, EXECUTIVE DIRECTOR

Here we are, two months into a world with COVID-19.

Like you, UCP Oregon has experienced many changes, some good, and some incredibly difficult. What remains true is that we are working as hard as ever to take care of each other, our customers, families, community partners, and extended UCP family. 
​
​
Our customers are our best role models during this time of uncertainty. They're the real experts at navigating barriers, exceptions, and challenges. They already know how to wade deep into unknown waters, deal with uncertainty, and find coping mechanisms.
 
Our employees are, as always, rising to any challenge, whether it's finding personal protective gear and emergency supplies, or finding ways to help customers socialize at a distance. It is clear that we ALL take the business of providing human services seriously. 

Reopening:
  • As the state and some counties “reopen," we will continue under our current Pandemic Plan until new guidance has been developed. 
  • We'll resume traditional operations when public health risks surrounding COVID-19 have stabilized. This likely means that a vaccine is available, and/or widely available testing and effective contact tracing are yielding sound information.
  • As an agency, we will make decisions that serve the safety of our customers and employees as well as the community at large. Maintaining quality services and focusing on quality of life will be our "north star."

One day, one customer, one step at a time.


Sincerely,

Ann Coffey, Executive Director


See All of Our COVID-19 News Stories Here

Our Work Continues

5/12/2020

 
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We're working as hard as ever to ensure the health, safety, and happiness of our customers and employees.

Here's a snapshot of the last few weeks:

​​​We have secured almost $45,000 to cover the costs of purchasing personal protective equipment (PPE) and household and medical supplies for our customers, families, and employees.

These funds came from:
  • The Oregon Community Foundation (grant application)
  • SAIF (grant application)
  • A reimbursement from the State of Oregon for some UCP Connections Brokerage supplies
  • Advised Funds (grant application)

We have also partnered with a few local provider agencies to acquire a few deals. And, as needed, our Executive Director, Ann, makes weekly trips in her truck to pick up and distribute orders.

And we have, so far, been able to keep our employees "whole."​
​

We still need your help, though... more than ever! Thanks for your support!
 ​
Donate Money
Donate Household Items or Masks

UPDATE FROM A UCP MOM

4/24/2020

 
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One of our UCP Moms, Monique, checked in, saying that her family has survived "3 out of 4 quarantine birthdays." Congrats, Monique!

Let us know how YOU are making the best of things during this time together-- or apart.

Getting Some Fresh Air

4/20/2020

 
Like many Oregonians, Robert loves to be outside.

Robert and his UCP Personal Assistant are working hard to ensure they get outside to grab a breath of socially-distanced air whenever possible!

Ellie Tries Out Distance Learning

4/16/2020

 
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Are you or your children doing distance learning?

​Here is a UCP customer, Ellie, experiencing her first time distance learning with her teacher and class.
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UCP Oregon
305 NE 102nd Avenue, Suite 100
Portland, OR 97220

​Phone: 503-777-4166
​Fax: 503-771-8048
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  • HOME
    • Mission & History
    • UCP'S Leadership >
      • UCP'S Directors
      • UCP'S Board
    • Annual Reports
    • Contact Us
    • Board Portal >
      • Board Meetings
      • Board Committees >
        • Development Committee
        • Executive Commitee
        • Family Support Task Force
        • Finance Committee
        • Human Resources Committee
        • Investment Committee
        • Recruitment Committee
      • Board Members
      • Other
  • SERVICES
    • Brokerage >
      • Brokerage Services
    • Supported Employment >
      • For Job-Seekers
      • For Employers
      • Be "Ability Aware"
    • Supported Living
    • Children's Services
    • Family Support
    • Bill Porter Memorial Fund: For Applicants >
      • Share Your BPMF Story
  • CAREERS
    • Why You'll Love UCP
    • Careers FAQ
  • NEWS
  • EVENTS
    • Family Support Workshops
    • OMSI Play Labs
    • Coffee Dates
    • Family Support Group
    • Skate & Roll
    • Walk, Roll 'n' Run
  • WAYS TO GIVE
    • Donate
    • Bill Porter Memorial Fund: For Donors
    • Raise Money While Shopping
    • Planned Giving
    • Corporate Partnership
    • Other Ways to Help
    • Give Parents a Break
  • This is Our Voice
    • Share Your Story
    • Be a Legislative Advocate
    • Formal Complaint
  • Share Your UCP Story
  • Join UCP Oregon's Board